Head of Insight & Business Intelligence Full Time

ENI Elizabeth Norman International

Head of Insight & Business Intelligence – London

£Competitive salary + bonus + benefits

Full-time Hybrid Professional Services

We’re hiring a strategically minded data leader to shape how insight drives business decisions in one of the world’s leading legal firms. The firm holds a number of different data sources which they would like to become a central feature of their business development strategy.

This role will devise a strategy from which to do this and help to implement a data driven culture which uses their data as well as secondary information to inform the organizations business development, marketing and client engagement strategies.

Ideal background is from either a legal firm or professional services with similar experience of using data to drive business development and marketing decisions

What you’ll do:

• Build and lead the client insight and business intelligence strategy
• Analyse client behaviour, marketing data and financial info to identify trends and business opportunities
• Create and manage dashboards and tools to track ROI, BD performance and client engagement
• Collaborate with tech, finance, and marketing teams to improve data use and tools
• Drive a culture of data literacy across the firm
• Lead a small team of analysts and data specialists

What we’re looking for:

• Proven experience in a client insight, data analysis or BI leadership role
• Strong background in professional services or legal environments preferred
• Technical strength in tools like Power BI, SQL, Python.
• Skilled in CRM and marketing platforms (e.g. Dynamics, HubSpot, Vuture)
• Commercially sharp with excellent communication and stakeholder management skills

Ideal traits:

• Strategic thinker with high attention to detail
• Confident presenting insights to boards and senior leadership
• Able to juggle multiple projects in a fast-paced setting
• A natural leader and team motivator

What’s on offer:

• £Competitive salary
• 28 days holiday + buy/sell options
• Private medical insurance (incl. family cover)
• Pension scheme (5% employee / 3% employer)
• Life assurance & permanent health insurance
• Hybrid working with 9:30-5:30 core hours