Engagement Coordinator Full Time NEW

London Business School

London Business School, Regents Park

The Role

The Engagement Coordinator supports the operational delivery of the engagement plan. You will provide our Recruitment and Admission colleagues with the best opportunities to engage with high quality and diverse candidates to recruit them into our degree programmes. This will be achieved via a number of engagement activities that appeal to broad audiences: owned virtual and in person events; third party and fair events; digital communications; Partner relationships; blog and on demand video content.

Main Responsibilities

• Supporting the scheduling of events and digital communications
• Contributing to content ideas for the planning of events, digital communications and blog
• Ensuring that events and digital communications, as well as associated meetings, are scheduled in the relevant calendars
• Researching and booking venues, and liaising with venues
• Compiling pre-travel information and materials for Recruitment and Admissions stakeholders and event contributors (i.e. students, alumni and school wide staff)
• Attending on-campus events to support with the smooth running, and collating registration and attendance data
• Attending and running ‘regular’ virtual events to ensure smooth running (check that stakeholders are comfortable with the slides, microphones/cameras are working, moderating Q&A)

Who we are looking for

• Exceptional organisational and communication skills
• Proactive approach to relationship development with colleagues and stakeholders
• Good attention to detail and good time management skills
• Experience using Microsoft Office and Zoom
• Excellent customer service skills, with a proven track record of delivering against KPIs
• Good team working skills and the ability to work collaboratively
• Experience using ClickDimmensions/other email platform, and experience using Microsoft Dynamics/other CRM are desirable

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Automatic enrolment to a fantastic workplace pension scheme
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave/ up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill

We support Smart Working – a hybrid approach designed to help you achieve a healthy work life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

For this role specifically, you will be expected to be on campus at least twice per week, typically Tuesdays and Thursdays.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs.

Additionally, we offer Protected Time – a flexible, one hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work.

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.