Middleware Production Support Analyst Full Time NEW

Adecco

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Job title: Middleware Production Support Analyst

Location: London (2 days per week onsite)

Contract: 9 months with possible extension.

Rate: £600 – £650 inside IR35

Overview
Join the Application Management team supporting critical Middleware platforms that integrate Front Office and Back Office systems within a financial markets environment. The role focuses on production support, incident resolution, monitoring, change deployment, and ensuring the smooth transition of projects into production.

Key Responsibilities

• Provide day-to-day production support for Middleware platforms, risk applications, ETL processes, and batch services.
• Monitor, investigate, troubleshoot, and resolve application and integration issues.
• Manage production incidents, service requests, and escalations in line with support processes.
• Coordinate and support application releases, deployments, and change management activities.
• Work closely with Development, Change, and Business teams to ensure successful project transitions into production.
• Engage with internal stakeholders, global support teams, and external vendors to maintain service stability.
• Participate in an on-call support rota and provide occasional out-of-hours support.

Required Experience

• Application Support/Production Support experience within an Investment Banking or Financial Services environment.
• Strong understanding of Middleware and system integrations.
• Experience with batch scheduling tools such as Autosys or Control-M.
• Experience with monitoring solutions such as Splunk, LogicMonitor, SCOM, or similar.
• Knowledge of messaging and data formats including FIX, XML, and fpML.
• Basic SQL skills for investigation and support activities.
• Experience with change management, software releases, and production deployments.
• Strong problem-solving, stakeholder management, and communication skills.
• Experience using JIRA and Confluence.
• Knowledge of Equities and Fixed Income products.

Desirable Experience

• Experience with Bloomberg, Anvil, or Gloss.
• Understanding of trade life cycle, financial markets, and trading operations.
• Experience managing system upgrades and application changes.
• Vendor management experience.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.