Azure Cloud Engineer & 3rd Line Support Full Time

Innovative Tech People

Job Specification: Azure Cloud Engineer / 3rd Line Support

Location: Remote / UK

Role Overview:

As a Cloud Engineer, you will work hands-on with the latest Microsoft Cloud technologies, providing both day-to-day support and technical project work across Microsoft 365 and Azure platforms. You should be driven, technically proficient, and customer-focused, with a proactive attitude and a genuine interest in security-first cloud solutions.

Essential Experience:

• Intermediate to expert-level hands-on experience with Microsoft 365 and Azure
• Strong understanding of cloud governance, compliance, and security best practices
• Excellent problem-solving skills
• Experience in delivering both support and project-based work
• Strong verbal and written communication skills
• Ability to work independently and manage multiple priorities
• Windows Server experience
• 3rd Line Support experience

Desirable:

• Foundational knowledge and expertise in networking, virtualization, and traditional on-premises infrastructure
• Experience with PowerShell scripting and automation
• Proficiency in Microsoft Endpoint Management
• Familiarity with the Microsoft Defender suite and Sentinel
• Experience with Cyber Essentials and CIS Benchmarks
• Good working knowledge of artificial intelligence applications

Key Responsibilities:

• Implement and manage cloud security best practices
• Deploy solutions across Microsoft 365 and Azure environments
• Support customers with complex cloud-related incidents
• Lead cloud migration and transformation projects
• Deliver solutions and resolve issues within tight deadlines
• Occasionally work outside regular hours as required
• Identify and capitalize on sales opportunities
• Accurately log time using our ITSM tool (HALO) to ensure customer value
• Collaborate with internal teams to enhance delivery knowledge and skills
• Provide high-quality documentation and customer training as needed

If you want the opportunity to work for a growing Microsoft Partner, Please Apply Now.