Platform Engineering Lead – In-depth experience and understanding of Observability and SRE Full Time

GlobalLogic UK&I

Platform Engineering Delivery Lead – In-depth experience and understanding of Observability and SRE Practices

Permanent

Hybrid – London, flexible working, generally 1-2 days per week onsite in London Bridge

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

The Role

At GlobalLogic are seeking an experienced and senior level Platform Engineering leader with a hands-on engineering background and an in-depth experience and understanding of Observability and SRE Practices. In this role you will need to be able to articulate the business benefits that Observability and SRE provide to our clients and take on the responsibility of handling client engagements from both technical and business perspectives, whilst taking ownership of client engagements from technical perspective and supporting technical pre-sales activities.

Responsibilities:

• Client Engagements: Take ownership of client engagements from technical and business perspectives, ensuring successful delivery and fostering strong client relationships.
• Technical Pre-Sales: Support technical pre-sales activities, including understanding customer requirements, developing proposals, and crafting Statements of Work (SoWs).
• Capability Building: Contribute to building GlobalLogic’s global delivery capability to support customers and partners effectively.
• Hands-On Contribution: Provide hands-on technical guidance and validation during client projects to ensure high-quality delivery.
• Stakeholder Management: Manage stakeholders, identify new opportunities, and develop lasting client relationships.
• Team Mentorship: Foster team growth by mentoring and supporting team members, prioritising people-first leadership.
• Hiring and Scaling: Play an active role in the hiring process to ensure the team scales effectively with business growth and demand.
• Process Optimization: Evaluate and provide recommendations to improve existing business processes for optimal efficiency.

Technical Expertise

• Observability and SRE Practices: In-depth understanding of observability and Site Reliability Engineering practices.
• Familiarity with tools in the LGTM stack (Loki, Grafana, Tempo, Mimir) or equivalent observability platforms.
• Containerisation: Strong experience building and managing containerised applications, effectively leveraging container orchestration platforms such as Kubernetes.
• Cloud Expertise: Demonstrable ability to architect and implement solutions in AWS (experience with Azure or GCP is a bonus).
• Infrastructure as Code: Extensive experience with HashiCorp Terraform (or similar tools like Pulumi or AWS CloudFormation) for managing cloud infrastructure at scale.
• CI/CD Pipelines: Hands-on experience designing and implementing robust Continuous Integration and Continuous Deployment/Delivery pipelines.
• Programming and Automation: Proficiency in Scripting or programming languages like Python, Go, or Bash for automating workflows and extending platform capabilities.

What we offer at GlobalLogic

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.